Talabat is an app that allows you to order food online. Initially developed in Jordan, it was at some point overtaken by Delivery Hero and operates in several Arabic countries. Currently, they cover the delivery of food of several hundred Restaurants in Amman. You can find anything from the small shawerma shop around the corner, to Indian, Italian, Asian food to well known international fast food chains or coffee houses. The app is available for Apple and Android and works very well. You can also use the Talabat Website to order, and besides food, you can find flowers and a few other items.
Signing up is quick and easy and in no time you are ready for your first order. It took me a while to try out Talabat, as we usually cook at home or visit restaurants, but with work and little kids and the Winter on the doorstep, I think I will appreciate food delivery from time to time. It is also a nice alternative for the occasional office lunch. Once you set up your profile with the usual contact details, you are all set. Of course, you can setup multiple addresses and also credit cards for online payment. After selecting an address, you have a certain amount of restaurants available that you can order from. If you select Talabat Go, it filters restaurants that delivery directly through Talabat for a low fee as 0.5 JD. You can also brows by cuisines such as Italian, Arabic or by offers, healthy food or other categories such as special offers, newly added or free delivery. That really facilitates the search and gives you plenty of ways to find your lunch, snack or dinner.
Similar to other shopping apps, you add items to your basket, can edit or delete and then go to your basket, once you are done with selection. From the basket you can choose the delivery time (now or a defined time later), select a payment option and also tick to make your delivery more eco-friendly by disregarding cutlery, which is a thoughtful add-on. I chose credit card payment and after confirming my online payment in my banking app, I was directly referred back to Talabat.
Once you are done, you confirm your order and you will be kept up-to-date with online tracking of your order through the app and via email, in case you chose Talabat GO. Step by step you can see when your order was placed, is being processed, left the restaurant and is delivered. Of course, at peak-times it can take a while but in general food arrived in less than 45 minutes after ordering. What I really like, is that most of the time, the driver was already at the door, when asking to open the door and I did not have to give directions again. Sometimes however, you are still being contacted. Usually, food arrives hot, packed in isolation boxes while on the way. The drivers are friendly and so far I mainly had positive experiences, except for some waiting time. I am sure this can be improved. For more information and downloading the app, see the links below. Thanks to Talabat for partnering up on this with me.
If you liked this article, make sure to also see the other reviews of The most useful apps in Jordan
See here a list of restaurants that have been covered on my blog and do offer delivery through Talabat: